Thank you for using Luvleigh Studio. Our apps and tools are developed and owned by Judith Scholtz, trading as Luvleigh Studio.
1. Consumer Right to Cancel
If you are a consumer, you have the right to cancel your purchase within 14 days from the day after completion of the transaction without giving any reason.
To exercise your right to cancel, you must inform us of your decision before the expiration of the 14-day period by contacting our support team.
2. Exception to the Right to Cancel
Your right to cancel does not apply once you have started to download, stream, or otherwise access a Product. By accessing a Product, you consent to immediate performance and acknowledge that you lose your right of withdrawal.
3. Effect of Cancellation
If you cancel your purchase as permitted above, you will receive a full reimbursement of all payments made. Reimbursement will be made without undue delay, and no later than 14 days after we are informed of your decision to cancel. The reimbursement will be made using the same payment method as the original transaction.
4. Subscriptions
For subscription-based access to any Luvleigh Studio Product:
- Subscriptions automatically renew until cancelled.
- To cancel, please contact us at least 48 hours before the end of your current billing period.
- Your cancellation will take effect at the next payment date.
- There are no refunds on unused subscription periods.
- You can cancel future renewals anytime via your account settings or by emailing our support team.
5. Products Not as Described or Faulty
This policy does not affect your statutory rights as a consumer in relation to Products which are not as described, faulty, or not fit for purpose. If you believe a Product is faulty, please contact us and we will work to resolve the issue.
6. Contact Us
If you have any questions about this policy or need assistance with a refund request, please contact us at: